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	<title>e-Commerce Hacker</title>
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		<title>e-Commerce Hacker</title>
		<link>http://ecommercehacker.wordpress.com</link>
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		<title>How to Write a Business Plan for an Online Business</title>
		<link>http://ecommercehacker.wordpress.com/2009/10/20/how-to-write-a-business-plan-for-an-online-business/</link>
		<comments>http://ecommercehacker.wordpress.com/2009/10/20/how-to-write-a-business-plan-for-an-online-business/#comments</comments>
		<pubDate>Tue, 20 Oct 2009 01:27:44 +0000</pubDate>
		<dc:creator>Business Consultant</dc:creator>
				<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[Entrepreneurship]]></category>
		<category><![CDATA[Online Business]]></category>
		<category><![CDATA[business plan]]></category>
		<category><![CDATA[internet landscape]]></category>

		<guid isPermaLink="false">http://ecommercehacker.wordpress.com/?p=61</guid>
		<description><![CDATA[Developing and writing a comprehensive business plan is the key to a company’s success or failure.  It serves as an invaluable blueprint providing insight into what works, what doesn&#8217;t and why.  It also helps plan for the unexpected.  In fact, successful companies keep ahead of the curve by regularly updating their plans in order to maintain [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ecommercehacker.wordpress.com&amp;blog=9897613&amp;post=61&amp;subd=ecommercehacker&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p style="text-align:justify;"><img class="aligncenter size-full wp-image-68" title="biz_bizplan" src="http://ecommercehacker.files.wordpress.com/2009/10/biz_bizplan.jpg?w=470&#038;h=335" alt="biz_bizplan" width="470" height="335" /></p>
<p style="text-align:justify;">Developing and writing a comprehensive business plan is the key to a company’s success or failure.  It serves as an invaluable blueprint providing insight into <em>what works, what doesn&#8217;t </em>and <em>why</em>.  It also helps plan for the unexpected.  In fact, successful companies keep ahead of the curve by regularly updating their plans in order to maintain a competitive edge.</p>
<p style="text-align:justify;">The following <em>Six Tips</em> will help you craft some of the most important aspects of your company’s business plan.  Enjoy the process.  If you don’t get excited about it, you may be venturing into the wrong business!</p>
<p style="text-align:justify;"><span style="text-decoration:underline;"><strong>Tip No. 1 &#8211; The Mission Statement:  A Company’s Blueprint for Success</strong></span></p>
<p style="text-align:justify;">A well-conceived and thought out mission statement defines a company’s core values, attributes and objectives.  It serves as a blueprint and positioning within the marketplace.  An architect would never build a structure without a plan.  Following suit, define the structural elements that serve as your company’s foundation.</p>
<p style="text-align:justify;"><strong><span style="text-decoration:underline;">Tip No. 2 &#8211; Give Customers What They Want or Think They Need</span></strong><strong> </strong></p>
<p style="text-align:justify;">Get to know your customer.  How do they access information on the web?  Define how your business is positioned to give them what they want. Understand your target audience. Develop a unique strategy in line with your company brand that will <em>attract </em>and <em>excite </em>customers.</p>
<p style="text-align:justify;"><span style="text-decoration:underline;"><strong>Tip No. 3 &#8211; Market Research:  Know Your Universe</strong></span></p>
<p style="text-align:justify;">Getting a grasp on the marketplace and researching the competition to determine what works (or what doesn’t) is paramount.  <em>How are similar or related services priced and marketed?</em> Figure out how you can get an edge on the competition.  Develop a realistic public relations and marketing plan that will set you apart from the crowd without breaking the bank.  If you don’t understand how public relations and marketing work on the worldwide web, get some professional advice.  Many consultants work on an hourly fee basis.  Getting educated will help you save money!</p>
<p style="text-align:justify;"><span style="text-decoration:underline;"><strong>Tip No. 4 &#8211; Accept the Risks by Planning for the Bumps in the Road</strong></span></p>
<p style="text-align:justify;">The Internet is a huge landscape.  Starting a new <a title="web-based business" href="http://live247support.com">web-based business</a> is like being a spec of sand on a global beach of competitors.  It’s important you understand the risks involved. Plotting out a strategic plan, clearly targeting objectives and identifying budgets and safe hatches can help you minimize and maneuver around your risks vs. going into panic mode and making bad decisions.</p>
<p style="text-align:justify;"><span style="text-decoration:underline;"><strong>Tip No. 5 &#8211; Keep it Unique</strong></span></p>
<p style="text-align:justify;">There are many cookie-cutter business plans available as templates.  They should be used for just that &#8211; <em>a template</em>.  You may want to research a number of them.  Mix and match elements that best suit your objectives and goals.  If you’ve done your homework (by following Tips 1-4 above),  you will be best equipped to define a plan that reflects the personality and brand of your business.</p>
<p style="text-align:justify;"><span style="text-decoration:underline;"><strong>Tip No. 6 &#8211; Get a Second Opinion</strong></span></p>
<p style="text-align:justify;">After you’ve written your plan, show it to a trusted, professional source (or sources) for their input.  Discuss it with your accountant, your business attorney and/or a professional <a title="business consultant" href="http://live247support.com">business consultant</a>.  A fresh, professional perspective can catch any problems or inconsistencies before you present to a potential investor or venture out on to the ever-changing landscape of the worldwide web.</p>
<p style="text-align:justify;">Take control of your company’s future now by creating a plan that showcases your company’s unique brand, makes an impact, maximizes potential and minimizes risks.  It will give you the confidence it takes to be a winner!</p>
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			<media:title type="html">Business Consultant</media:title>
		</media:content>

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			<media:title type="html">biz_bizplan</media:title>
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	</item>
		<item>
		<title>The e-Commerce Tool of the 21st Century</title>
		<link>http://ecommercehacker.wordpress.com/2009/10/19/the-e-commerce-tool-of-the-21st-century/</link>
		<comments>http://ecommercehacker.wordpress.com/2009/10/19/the-e-commerce-tool-of-the-21st-century/#comments</comments>
		<pubDate>Mon, 19 Oct 2009 09:57:11 +0000</pubDate>
		<dc:creator>Business Consultant</dc:creator>
				<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[Online Business]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[marketing]]></category>

		<guid isPermaLink="false">http://ecommercehacker.wordpress.com/?p=57</guid>
		<description><![CDATA[Consistent innovations in the sectors of science and technology have created numerous devices and services of value to mankind, and the design-development of computer techniques related to e-commerce Tool fit that niche admirably.  While technology may never 100% replace human beings, and new users of e-Commerce Tool are required to refer to the Content Oriented [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ecommercehacker.wordpress.com&amp;blog=9897613&amp;post=57&amp;subd=ecommercehacker&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p style="text-align:justify;"><a href="http://live247support.com"><img class="alignleft size-medium wp-image-58" title="tools" src="http://ecommercehacker.files.wordpress.com/2009/10/tools.jpg?w=300&#038;h=225" alt="tools" width="300" height="225" /></a>Consistent innovations in the sectors of science and technology have created numerous devices and services of value to mankind, and the design-development of computer techniques related to e-commerce Tool fit that niche admirably.  While technology may never 100% replace human beings, and new users of <a title="e-Commerce tool" href="http://live247support.com">e-Commerce Tool</a> are required to refer to the Content Oriented Website for educating themselves thoroughly, dependence on computer techniques relative to sales is on an upward slant, and developers continue to offer additional support.</p>
<p style="text-align:justify;">Certain profile information needs to be kept beyond genuine cardholder order and payment data required for any specific transaction, and a primary concern of online retailers is the safe storing and maintaining of cardholder data.  The <a title="e-Commerce software" href="http://live247support.com">e-Commerce software</a> helps business houses using typical internet payment channels such as Orbital Gateway or Orbital Virtual Terminal to manage transaction processing from the web browser, passing on the unique ‘electronic silhouette’ and data of the customer-cardholder.</p>
<p style="text-align:justify;">The e-Commerce Tool also offers an online store system that helps business-to-consumer (B2C) retail and business-to-business (B2B) wholesale ordering processes equally well.  It helps the business house create superb online stores or internet website catalogues faster and easier; it also manages the processing of orders and payments in real time, meaning a site payment click becomes actual money in the bank, for any type of business.</p>
<p style="text-align:justify;">e-Commerce software is an exceptionally easy tool to install and operate, as harder to configure infrastructure is already in place.  Molding it to the three phases of a business plan—marketing, sales, and follow-up—is a simple path to success, and e-Commerce is flexible enough to be adjusted or reproduced over a wide range of business models.  The primary reason for a Content Oriented Website (COW) is it truly adds value to the internet by transforming traffic into income.  Without such software, the 200 million-plus downloads generated by Ms. Boyle’s recent singing success on ‘Britain’s Got Talent’ resulted in zero income for its carrier!</p>
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		<media:content url="http://1.gravatar.com/avatar/f9729c241bc3be309e81df1f560fc257?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Business Consultant</media:title>
		</media:content>

		<media:content url="http://ecommercehacker.files.wordpress.com/2009/10/tools.jpg?w=300" medium="image">
			<media:title type="html">tools</media:title>
		</media:content>
	</item>
		<item>
		<title>A Good Entrepreneur</title>
		<link>http://ecommercehacker.wordpress.com/2009/10/19/a-good-entrepreneur/</link>
		<comments>http://ecommercehacker.wordpress.com/2009/10/19/a-good-entrepreneur/#comments</comments>
		<pubDate>Mon, 19 Oct 2009 08:57:58 +0000</pubDate>
		<dc:creator>Business Consultant</dc:creator>
				<category><![CDATA[Entrepreneurship]]></category>
		<category><![CDATA[Online Business]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[confidence]]></category>
		<category><![CDATA[proficiency]]></category>
		<category><![CDATA[SMART]]></category>

		<guid isPermaLink="false">http://ecommercehacker.wordpress.com/?p=53</guid>
		<description><![CDATA[Running a business is like managing your own life towards success and self-actualization. Entrepreneurship takes good organizing and at the same time promoting skills. Self-awareness and self-improvement are the basic steps to get to the top. Prosperous business depends upon how an entrepreneur uses and maximizes his physical, psychological and social skills. But the question [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ecommercehacker.wordpress.com&amp;blog=9897613&amp;post=53&amp;subd=ecommercehacker&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p style="text-align:justify;"><strong><span style="text-decoration:underline;"> </span></strong></p>
<p style="text-align:justify;"><strong><span style="text-decoration:underline;"> </span></strong></p>
<p style="text-align:justify;"><a href="http://live247support.com"><img class="alignright size-medium wp-image-54" title="entrepreneur" src="http://ecommercehacker.files.wordpress.com/2009/10/entrepreneur.jpg?w=300&#038;h=201" alt="entrepreneur" width="300" height="201" /></a>Running a business is like managing your own life towards success and self-actualization. <a title="entrepreneurship" href="http://live247support.com">Entrepreneurship</a> takes good organizing and at the same time promoting skills. Self-awareness and self-improvement are the basic steps to get to the top.</p>
<p style="text-align:justify;"><a title="prosperous business" href="http://live247support.com/">Prosperous business</a> depends upon how an entrepreneur uses and maximizes his physical, psychological and social skills. But the question is, “do you have all the skills to say that you’re a good entrepreneur?” Even great men fail. Even wise men fall short of their abilities. This by then is saying that even good entrepreneurs FAIL. So, it’s most safe to say that best entrepreneurs use their mental abilities to generate new skills and stand up after the fall. Often times, we learn through our mistakes and we do well the next time around.</p>
<p style="text-align:justify;"><strong>Here are some tips to be competent and proficient for entrepreneurship:</strong></p>
<p style="text-align:justify;"><strong><span style="text-decoration:underline;">TIP #1: Establish a “SMART” Goal</span></strong></p>
<p style="text-align:justify;"><strong> S- Specific</strong></p>
<p style="text-align:justify;"><strong> M- Measurable</strong></p>
<p style="text-align:justify;"><strong> A- Attainable</strong></p>
<p style="text-align:justify;"><strong> R- Realistic</strong></p>
<p style="text-align:justify;"><strong> T- time-bounded</strong></p>
<p style="text-align:justify;">With a “SMART” goal, it would be much easier for an entrepreneur to get to the top. And if things don’t go your way, making “SMART” goals will still be very helpful the next time around.</p>
<p style="text-align:justify;"><strong><span style="text-decoration:underline;">TIP#2: Be patient and persevering</span></strong></p>
<p style="text-align:justify;">Everything starts out small and it takes time to get things big. If the first few years won’t give you what you expect and what you want, don’t quit! Be patient for patience is a virtue, and it pays!</p>
<p style="text-align:justify;"><strong><span style="text-decoration:underline;">TIP#3: Build Self Confidence</span></strong></p>
<p style="text-align:justify;">No one knows everything and no one owns everything. With self confidence, you can do more than what you truly believe you have in yourself. Be strong and confident even when you’re not. No one can tell the difference anyway! When you are confident, everyone around you acts out the same way, giving the environment a positive aura.</p>
<p style="text-align:justify;"><strong><span style="text-decoration:underline;">TIP#4:  Be Hardworking and Risk Taker</span></strong></p>
<p style="text-align:justify;">Opportunities come once in a lifetime, if it comes then grab the chance! Take the risk and work yourself to the top.</p>
<p style="text-align:justify;"><strong><span style="text-decoration:underline;">TIP#5: Have Self-awareness and Audience Control </span></strong></p>
<p style="text-align:justify;">Conducting business meetings would essentially start with self-awareness. Once you get to know yourself you’ll be more sensitive to your audience and you can easily get a grasp of their interest as well.</p>
<p style="text-align:justify;">Being open-minded and a positive thinker in addition to self-awareness is one good recipe for a fruitful relationship with your audience in a business meeting.</p>
<p style="text-align:justify;"><strong> </strong></p>
<p style="text-align:justify;"><strong> </strong></p>
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			<media:title type="html">Business Consultant</media:title>
		</media:content>

		<media:content url="http://ecommercehacker.files.wordpress.com/2009/10/entrepreneur.jpg?w=300" medium="image">
			<media:title type="html">entrepreneur</media:title>
		</media:content>
	</item>
		<item>
		<title>Develop Your Website&#8217;s Conversion Rate</title>
		<link>http://ecommercehacker.wordpress.com/2009/10/17/develop-your-websites-conversion-rate/</link>
		<comments>http://ecommercehacker.wordpress.com/2009/10/17/develop-your-websites-conversion-rate/#comments</comments>
		<pubDate>Sat, 17 Oct 2009 08:57:40 +0000</pubDate>
		<dc:creator>Business Consultant</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[conversion]]></category>
		<category><![CDATA[development]]></category>

		<guid isPermaLink="false">http://ecommercehacker.wordpress.com/?p=49</guid>
		<description><![CDATA[The Key to any successful website is to generate interest among customers visiting the site and gain money from this, i.e. CONVERSION. If your website has a lot of traffic but no customers this equates to no financial profits. Therefore visitors need to become more involved. By setting up a newsletter or selling a product, [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ecommercehacker.wordpress.com&amp;blog=9897613&amp;post=49&amp;subd=ecommercehacker&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p style="text-align:justify;"><a href="http://live247support.com"><img class="alignleft size-medium wp-image-50" title="cable car" src="http://ecommercehacker.files.wordpress.com/2009/10/cable-car.jpg?w=300&#038;h=182" alt="cable car" width="300" height="182" /></a>The Key to any successful website is to generate interest among customers visiting the site and gain money from this, i.e. CONVERSION. If your website has a lot of traffic but no customers this equates to no financial profits. Therefore visitors need to become more involved. By setting up a newsletter or selling a product, a customer now becomes part of the website; the higher the conversion and most importantly the bigger the profits for you.</p>
<p style="text-align:justify;">Transforming your visitors to customers will ensure your website is generating income. Visitors also expect clear, structured pages that are easy to follow so take note and provide to their needs or they will look elsewhere! Your website will pop up in <em>Google</em> and have millions of visitors per day if you are willing to make these changes. Here are 8 more key changes that will make you set for success:</p>
<p style="text-align:justify;">1)     <strong>KEY AUDIENCE: </strong>Know your customer and what action you want visitors to take.</p>
<p style="text-align:justify;">2)     <strong>OFFER OFFERS: </strong>Make them appear like bargains as well as presenting them in an easy way. Use unique, catchy, short phrases to advertise offers and put them on the Index page and above other content.</p>
<p style="text-align:justify;">3)     <strong>CLARITY: </strong>make all pages clear and the website original and difference from all others. Provide a FAQ page, links different (colour, size, font) and a contact page.</p>
<p style="text-align:justify;">4)     <strong>FULFILL EXPECTATIONS:</strong> Make sure landing pages from search engines match visitors expectations. Your website should look good in browsers as well as the domain being unique. Make you website SEO optimized to attract people.</p>
<p style="text-align:justify;">5)     <strong>PROVIDE A SERVICE: </strong>Have a full money back guarantee. Visitors will more likely pay online if this option is available. Make sure you always follow up orders and pay back customers if necessary. Have Mega Data on all pages.  Have a straightforward user-friendly navigation.</p>
<p style="text-align:justify;">6)     <strong>FINDABLE: </strong>Make yourself contactable and answer queries. Make search engines find your site. Submit your site to online directories like<em> Dmoz</em> and <em>BestoftheWeb</em>. Make sure you have optimized your site for the most relevant keywords.</p>
<p style="text-align:justify;">7)    <strong> EASY: </strong>Shopping Carts should be easy to use. Give Free Shipping or Make special offers for your visitors.</p>
<p style="text-align:justify;">8)     <strong>QUALITY CUSTOMER SERVICE:</strong> Make sure your service is clear, helpful and efficient. Poor <a title="customer service" href="http://live247support.com">customer service</a> will push customers away to shop and go elsewhere. Last thing I want to do is recommend things but it wouldn’t hurt if you consider outsourcing your <a title="customer service support" href="http://live247support.com">customer service support</a> needs to companies like <a href="http://live247support.com/">http://live247support.com</a> .</p>
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		<slash:comments>0</slash:comments>
	
		<media:content url="http://1.gravatar.com/avatar/f9729c241bc3be309e81df1f560fc257?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Business Consultant</media:title>
		</media:content>

		<media:content url="http://ecommercehacker.files.wordpress.com/2009/10/cable-car.jpg?w=300" medium="image">
			<media:title type="html">cable car</media:title>
		</media:content>
	</item>
		<item>
		<title>Happy Customers are Loyal Customers</title>
		<link>http://ecommercehacker.wordpress.com/2009/10/16/happy-customers-are-loyal-customers/</link>
		<comments>http://ecommercehacker.wordpress.com/2009/10/16/happy-customers-are-loyal-customers/#comments</comments>
		<pubDate>Fri, 16 Oct 2009 07:56:58 +0000</pubDate>
		<dc:creator>Business Consultant</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Online Business]]></category>
		<category><![CDATA[happiness]]></category>
		<category><![CDATA[loyalty]]></category>
		<category><![CDATA[online customer]]></category>

		<guid isPermaLink="false">http://ecommercehacker.wordpress.com/?p=42</guid>
		<description><![CDATA[Keeping customers happy is difficult enough in a traditional business setup. Doing it online is even more challenging because the customer isn’t in front of you and able to ask questions, and you aren’t there to be able to offer help to a customer who looks like they may not be totally happy. Keeping your [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ecommercehacker.wordpress.com&amp;blog=9897613&amp;post=42&amp;subd=ecommercehacker&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p style="text-align:justify;"><a href="http://live247support.com"><img class="alignleft size-medium wp-image-44" title="happy" src="http://ecommercehacker.files.wordpress.com/2009/10/happy.jpg?w=288&#038;h=300" alt="happy" width="288" height="300" /></a>Keeping customers happy is difficult enough in a traditional business setup. Doing it online is even more challenging because the customer isn’t in front of you and able to ask questions, and you aren’t there to be able to offer help to a customer who looks like they may not be totally happy.</p>
<p style="text-align:justify;">Keeping your customers happy online and therefore more likely to return for more business in the future, is not that much different than the store example above. If your online customer can get his or her questions answered and feel comfortable during the shopping experience, chances are they will continue to return to your site.</p>
<p style="text-align:justify;">The way to do that is to offer <a title="customer service" href="http://live247support.com">customer service</a> that a visitor to your site won’t hesitate to use. The answer is real-time customer service with a real company representative and not just pages and pages of information that may – or may not – answer or solve the customer’s problem.</p>
<p style="text-align:justify;">The top 25 e-commerce companies were surveyed not too long ago, and the results showed that most companies didn’t make real-time customer service a commitment. Only 5 percent offered conversations with customer service representatives online and only 15 percent of the businesses had a way to determine why they lost a customer who came to the website but did not make a purchase. On the good side is that there are already companies who are gearing toward providing the best customer service possible one company called <a href="http://live247support.com/">http://live247support.com</a> has been recommended by several websites for their entirely unique commitment in rendering quality <a title="customer support service" href="http://live247support.com">customer support service</a>.</p>
<p style="text-align:justify;">To further advance your <a title="online business" href="http://live247support.com">online business</a> from the competition, the answer is putting customers first with a system that provides online assistance to live company representatives, and teaming that with a customer management system that can give you some feedback on what customers liked and didn’t like with your website.</p>
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		<slash:comments>1</slash:comments>
	
		<media:content url="http://1.gravatar.com/avatar/f9729c241bc3be309e81df1f560fc257?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Business Consultant</media:title>
		</media:content>

		<media:content url="http://ecommercehacker.files.wordpress.com/2009/10/happy.jpg?w=288" medium="image">
			<media:title type="html">happy</media:title>
		</media:content>
	</item>
		<item>
		<title>Empathy in Customer Service</title>
		<link>http://ecommercehacker.wordpress.com/2009/10/15/empathy-in-customer-service/</link>
		<comments>http://ecommercehacker.wordpress.com/2009/10/15/empathy-in-customer-service/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 01:03:56 +0000</pubDate>
		<dc:creator>Business Consultant</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[chat hosting]]></category>
		<category><![CDATA[live chat]]></category>

		<guid isPermaLink="false">http://ecommercehacker.wordpress.com/?p=38</guid>
		<description><![CDATA[Most people use empathy in their private lives, but not everyone uses empathy in their business life. Are your customer’s service representatives using empathy when they are communicating with their customers? It doesn&#8217;t matter if the customer is right or wrong; what matters is how you treat the customer. Put your business dealings aside and [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ecommercehacker.wordpress.com&amp;blog=9897613&amp;post=38&amp;subd=ecommercehacker&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p style="text-align:justify;"><a href="http://live247support.com"><img class="alignleft size-medium wp-image-39" title="smile" src="http://ecommercehacker.files.wordpress.com/2009/10/smile.jpg?w=300&#038;h=300" alt="smile" width="300" height="300" /></a>Most people use empathy in their private lives, but not everyone uses empathy in their business life. Are your customer’s service representatives using empathy when they are communicating with their customers? It doesn&#8217;t matter if the customer is right or wrong; what matters is how you treat the customer. Put your business dealings aside and put yourself in your customers’ situation. Look at the problem from their point of view. It&#8217;s truly a gift when empathy is included in business matters that involve customer relationships. Instead of being cold and business orientated look at the situation from your customers shoes and show some true compassion in what they are saying. Treat your customers with respect and dignity and the problem at hand will be solved in a much gentler and quicker pace. People need to feel like they are being respected and their situation at hand is an important matter and thus should be treated as such.</p>
<p style="text-align:justify;">Consumer studies have shown that customers would much rather deal with business&#8217;s who are there when they need them. Customers want and need to resolve their inquiries and problems in a timely manner that is beneficial to them and their situation. Live chat software can be the answer to your customer service representative’s needs. Using software programs like Live Chat let&#8217;s your customers connect with a <a title="live person" href="http://live247support.com">live person</a> 24/7. With avatar add-ons, support add-ons and operator add-ons, your customers can quickly and easily get the guidance and support they need. It is even made easier by some companies like <a href="http://live247support.com/">http://live247support.com</a> by providing effortless installation making your website ready to be used within minutes. This way, long wait at the customer’s end can be avoided.</p>
<p style="text-align:justify;">Solving customer’s issues is a part of every company’s top priority and <a title="live chat software" href="http://live247support.com">Live Chat software</a> could and should be considered in your company’s future. It’s by far one of the easiest ways to communicate with your customers and can keep them coming back when ever they have a question or problem. Experienced customer representatives can help solve issues when they happen even if the issue happens at 2:00 a.m.</p>
<p style="text-align:justify;">Experienced <a title="customer service" href="http://live247support.com">customer service</a> representatives with the company have the knowledge and information needed to resolve customer’s situation via live chat software. When a customer has questions about your product or service they would prefer to be treated with empathy and respect. They need to feel like they are resolving their issue with a real person and not a cold robot over a telephone. When the customer is happy with the way their problem is solved they will tell others and that will help to increase your &#8220;Return of Investment.&#8221; Chat hosting services like Live Chat can not only profit your company financially but will show your customers that they can still get assistance even though</p>
<p style="text-align:justify;">It’s after office hours. We all know that most companies offer no customer service on the weekends and in doing so they are frustrating their customer’s satisfaction with them.  By not investing in chat software those companies are loosing their reputation in the customer service section of the business. Every business owner, no matter how small, can increase sales or services by investing in Live Chat software.</p>
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		<media:content url="http://1.gravatar.com/avatar/f9729c241bc3be309e81df1f560fc257?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Business Consultant</media:title>
		</media:content>

		<media:content url="http://ecommercehacker.files.wordpress.com/2009/10/smile.jpg?w=300" medium="image">
			<media:title type="html">smile</media:title>
		</media:content>
	</item>
		<item>
		<title>Build Customer Loyalty With Positive Customer Service</title>
		<link>http://ecommercehacker.wordpress.com/2009/10/14/build-customer-loyalty-with-positive-customer-service/</link>
		<comments>http://ecommercehacker.wordpress.com/2009/10/14/build-customer-loyalty-with-positive-customer-service/#comments</comments>
		<pubDate>Wed, 14 Oct 2009 06:17:20 +0000</pubDate>
		<dc:creator>Business Consultant</dc:creator>
				<category><![CDATA[Online Business]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[loyalty]]></category>

		<guid isPermaLink="false">http://ecommercehacker.wordpress.com/?p=27</guid>
		<description><![CDATA[Brand loyalty is hard to come by for customers shopping online. Usually, a “shop by price” method is used to obtain the cheapest cost possible. Despite this, online retailers can create and maintain a loyal customer base through providing great customer service. Consumers are constantly remembering the service they receive from each business they work [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ecommercehacker.wordpress.com&amp;blog=9897613&amp;post=27&amp;subd=ecommercehacker&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p style="text-align:justify;"><a href="http://live247support.com"><img class="aligncenter size-full wp-image-34" title="grass" src="http://ecommercehacker.files.wordpress.com/2009/10/grass1.jpg?w=470&#038;h=312" alt="grass" width="470" height="312" /></a></p>
<p style="text-align:justify;">Brand loyalty is hard to come by for customers shopping online. Usually, a “shop by price” method is used to obtain the cheapest cost possible. Despite this, online retailers can create and maintain a loyal customer base through providing <a title="great customer service" href="http://live247support.com">great customer service</a>. Consumers are constantly remembering the service they receive from each business they work with. Devotion and faithfulness comes from structuring exceptional shopper assistance. Corporations that disregard this often lose an enormous amount of profits. Through the existence of fantastic, positive customer communication, businesses can develop on their success even more through the maintenance of a superb website</p>
<p style="text-align:justify;">A great method to providing great customer service can be achieved through the use of advanced technology. These software programs offer proficient and superior consumer service while improving your customer base and retention. Example programs include interactive online conversation programs including the use of unique personas, business to consumer additions, and most importantly, customer support tools available around the clock.</p>
<p style="text-align:justify;">The majority of businesses worry about the cost involved in obtaining and maintaining these online tools. However, according to one of the leading <a title="customer service support" href="http://live247support.com">customer service support</a> provider which is <a href="http://live247support.com/">http://live247support.com</a> , a pleasant surprise awaits a company upon learning that implementation of this software onto a website is rather inexpensive through the savings that accrue in only a short period of time. In addition, the maintenance and user level of these applications is simplistic and the bulk of programs, such as live chat software, require little to no outside help. One suggestion is that should be considered as a means to<br />
Talk to any business executive and ask them what the secret to retail is and they will tell you that the key to success rests in a loyal customer basis. Ensuring and maintaining a loyal client basis all rests in the customer service that each individual company offers to their consumers. Think about what you want from a company you regularly do business with. What comes to mind? Often times, being appreciated and acknowledged as well as having questions answered are the critical elements a customer feels is needed in order to do recurring business. Both small, home business and large, corporate businesses can profit from using online technology such as <a title="live chat software" href="http://live247support.com">live chat software</a>.</p>
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			<media:title type="html">Business Consultant</media:title>
		</media:content>

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			<media:title type="html">grass</media:title>
		</media:content>
	</item>
		<item>
		<title>Online Business Services</title>
		<link>http://ecommercehacker.wordpress.com/2009/10/13/online-business-services/</link>
		<comments>http://ecommercehacker.wordpress.com/2009/10/13/online-business-services/#comments</comments>
		<pubDate>Tue, 13 Oct 2009 08:38:39 +0000</pubDate>
		<dc:creator>Business Consultant</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Online Business]]></category>
		<category><![CDATA[chat support]]></category>
		<category><![CDATA[live chat]]></category>

		<guid isPermaLink="false">http://ecommercehacker.wordpress.com/?p=23</guid>
		<description><![CDATA[Are you looking for unique software that is user-friendly and reasonable in effectiveness and price? Live Chat Support software can be the answer to your needs offering solutions for your online products and customer support services. Live assistance and customer support for your online business is a click away with Live Chat Support software. Check [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ecommercehacker.wordpress.com&amp;blog=9897613&amp;post=23&amp;subd=ecommercehacker&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p style="text-align:justify;"><a href="http://live247support.com"><img class="alignright size-medium wp-image-24" title="call center" src="http://ecommercehacker.files.wordpress.com/2009/10/call-center.jpg?w=300&#038;h=225" alt="call center" width="300" height="225" /></a>Are you looking for unique software that is user-friendly and reasonable in effectiveness and price? <a title="live chat support software" href="http://live247support.com/"><em>Live Chat Support</em> software</a> can be the answer to your needs offering solutions for your online products and customer support services.</p>
<p style="text-align:justify;">Live assistance and customer support for your online business is a click away with Live <em>Chat Support </em>software. Check out <a href="http://live247support.com/">http://live247support.com</a> for their no sweat installation process&#8211; making it not only easy to navigate by visitors but also by the operators. They even install the software for you absolutely free of charge or you may want to do it yourself by following the simple instructions provided.</p>
<p style="text-align:justify;">The software is modifiable, allowing you to personalize the visual features on the visitor’s side. Images can be developed and uploaded for branding, and chat messages are secure; chat messages are transferred to secure SSL (Secure Sockets Layer) encrypted connections, which can be easily enabled restricting strangers from interpreting <a title="live chat" href="http://live247support.com">live chat</a> conversations. There are many features included with the software, including spell check, geo locator map, etc.</p>
<p style="text-align:justify;"><em>Live Chat Suppor</em><em>t</em><strong> </strong>can be initiated from a single-operator account on a monthly or yearly basis, with special discounts for high-number operators or extended subscriptions; small and medium-sized online businesses have benefited from the most competitive pricing. Features are also accessible during the free trial period with modifications and settings remaining as you wish when you subscribe. Hosted in reliable data centers with a 99.9% uptime, high-quality service at lower prices are guaranteed due to the use of established object-oriented programming language to develop the software.</p>
<p style="text-align:justify;">If you are ready to enhance your sales, improve the confidence and comfort of your customers by offering <a title="live chat support services" href="http://live247support.com">Live Chat support services</a>.<strong> </strong></p>
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			<media:title type="html">Business Consultant</media:title>
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		<title>Beat the Competition- e-Commerce the Easy Way</title>
		<link>http://ecommercehacker.wordpress.com/2009/10/13/beat-the-competition-e-commerce-the-easy-way/</link>
		<comments>http://ecommercehacker.wordpress.com/2009/10/13/beat-the-competition-e-commerce-the-easy-way/#comments</comments>
		<pubDate>Tue, 13 Oct 2009 06:43:42 +0000</pubDate>
		<dc:creator>Business Consultant</dc:creator>
				<category><![CDATA[Online Business]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[live chat]]></category>

		<guid isPermaLink="false">http://ecommercehacker.wordpress.com/?p=17</guid>
		<description><![CDATA[By removing middlemen from the supply chain, the Internet has dramatically changed the way the world does business. Outsourcing and automation have cut costs still further. In the brave new world of e-commerce, shopping cart scripts do the work of cashiers, and e-mail auto responders replace salespeople. But the Internet’s success has had some unexpected [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ecommercehacker.wordpress.com&amp;blog=9897613&amp;post=17&amp;subd=ecommercehacker&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p style="text-align:justify;"><a href="http://live247support.com"><img class="alignleft size-medium wp-image-21" title="building" src="http://ecommercehacker.files.wordpress.com/2009/10/building1.jpg?w=300&#038;h=207" alt="building" width="300" height="207" /></a>By removing middlemen from the supply chain, the Internet has dramatically changed the way the world does business. Outsourcing and automation have cut costs still further. In the brave new world of e-commerce, shopping cart scripts do the work of cashiers, and e-mail auto responders replace salespeople.</p>
<p style="text-align:justify;">But the Internet’s success has had some unexpected results. Consumers are hungrier than ever for a personal touch. In a world of impersonal websites, your customers demand reassurance that there are real people standing behind your business.</p>
<p style="text-align:justify;">At the same time, the Internet has lowered barriers to entry, making it harder for consumers to tell which businesses are legitimate. When even a novice can quickly set up an e-commerce website, how can visitors tell the difference between a phishing operation and a legitimate company that will be around for years to come?</p>
<p style="text-align:justify;">There are several ways to signal legitimacy, including design and branding. But the attribute that truly distinguishes successful companies is <a title="excellent customer service" href="http://live247support.com">excellent customer service</a>.</p>
<p style="text-align:justify;">From Tom Peters to Seth Godin, business experts agree that customer service is crucial. In his 1994 book <em>The Pursuit of Wow,</em> Peters cites a study of customers who changed suppliers. Fifteen percent of these customers switched because they had found a better product. Another 15% were motivated by price. But a whopping 70% left because of bad customer service. (1)</p>
<p style="text-align:justify;">The importance of customer service is also supported by a recent study of online consumers. Forty-five percent of respondents said that they would not buy from an online retailer that offered poor customer service. Another 20% said they wouldn’t buy from a company that failed to offer personal attention.</p>
<p style="text-align:justify;">One company called <a href="http://live247support.com/">http://live247support.com</a> was asked what the most cost-effective way to give online consumers the service they demand. The answer is live chat software. With the right add-ons, this powerful software can automatically detect when a visitor has been on your site for a specified period of time. When that happens, it will open a pop-up window and ask the visitor if he or she has any questions.</p>
<p style="text-align:justify;">By providing an easy way for visitors to get their questions answered, <a title="live chat software" href="http://live247support.com">live chat software</a> can significantly improve your conversion rate. In turn, a higher conversion rate can make a big difference to your bottom line.</p>
<p style="text-align:justify;">Even more important, live chat software can help you retain your existing customers. Because customer acquisition is the largest expense for nearly any <a title="online business" href="http://live247support.com">online business</a>, increasing customer loyalty may be the single most important thing you can do to increase profits.</p>
<p style="text-align:justify;">In conclusion, there are great opportunities on the Internet, but online consumers are fickle. If your site doesn’t employ live chat software, your prospects can easily go to a competitor’s site instead. Fortunately, this doesn’t have to happen! Live chat software is a simple and cost-effective solution to your customer service needs.</p>
<p style="text-align:justify;"><em>(1) Peters, Tom. The Pursuit of Wow! Every Person&#8217;s Guide to Topsy-Turvy Times (New York: Vintage, 1994), pp. 4-5.</em></p>
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			<media:title type="html">Business Consultant</media:title>
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		<title>The Basics of SEO for Affiliate Website</title>
		<link>http://ecommercehacker.wordpress.com/2009/10/13/the-basics-of-seo-for-affiliate-website/</link>
		<comments>http://ecommercehacker.wordpress.com/2009/10/13/the-basics-of-seo-for-affiliate-website/#comments</comments>
		<pubDate>Tue, 13 Oct 2009 01:30:04 +0000</pubDate>
		<dc:creator>Business Consultant</dc:creator>
				<category><![CDATA[Affiliate Website]]></category>
		<category><![CDATA[affiliate websites]]></category>
		<category><![CDATA[keywords]]></category>
		<category><![CDATA[SEO]]></category>

		<guid isPermaLink="false">http://ecommercehacker.wordpress.com/?p=9</guid>
		<description><![CDATA[One of the biggest factors in driving traffic to a website is SEO, or Search Engine Optimization. That is why it is important not to overlook SEO when creating your affiliate site. The more traffic to your website, the bigger click through rate to your advertisers and this equals more money in your pocket. Before [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ecommercehacker.wordpress.com&amp;blog=9897613&amp;post=9&amp;subd=ecommercehacker&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p style="text-align:justify;"><a href="http://live247support.com"><img class="alignright size-medium wp-image-13" title="keyboard" src="http://ecommercehacker.files.wordpress.com/2009/10/keyboard.jpg?w=300&#038;h=261" alt="keyboard" width="300" height="261" /></a>One of the biggest factors in driving traffic to a website is SEO, or Search Engine Optimization. That is why it is important not to overlook SEO when creating your affiliate site. The more traffic to your website, the bigger click through rate to your advertisers and this equals more money in your pocket.</p>
<p style="text-align:justify;">Before getting started you must discover which keywords generate the most hits. Through learning and experience you will more effectively master SEO for use with future content. There are some basic things to know about SEO to be successful in using it. Keep in mind there will be two articles after this one, explaining more details on the subject.</p>
<p style="text-align:justify;"><strong>Basics of SEO: Keywords</strong></p>
<p style="text-align:justify;"><strong>Plan your Keywords carefully</strong></p>
<p style="text-align:justify;">In order for you to experience success for your Affiliate Website, you may consider referring to some successful <a title="affiliate marketer" href="http://live247support.com/affiliate.php">affiliate marketer</a> like <a href="http://live247support.com/affiliate.php">http://live247support.com/affiliate.php</a> to further enhance you marketing strategies. On the other hand, you must also learn to conquer the initial task of planning your keywords. The keyword that people input into the search engines is how they find your website. Most likely, these people are the most interested in products from advertisers that you have featured on your site. The amount of search engine hits you will get replies on how well you have used those keywords in your site content.</p>
<p style="text-align:justify;"><strong>Generate Keywords</strong></p>
<p style="text-align:justify;">There are many ways to generate the specific keywords you should use. For example, free programs exist that will analyze and collect the metrics for your website. They will show you the keywords and keyword phrases that are best suited to bring traffic your way.</p>
<p style="text-align:justify;"><strong>Research Keywords</strong></p>
<p style="text-align:justify;">Never underestimate the power of research. You can do research to find the most effective keywords by first typing your desired keywords into the search box.</p>
<p style="text-align:justify;">You then need to visit the Sites that are near the top of the page and take note of keywords that are repeated often throughout the website. These same keywords might be ones that you should use for your website as well. Experiment by trying them in your website content and if you see improvement in your traffic, excellent! If you do not see any improvement then you can always replace them with more effective ones later on.</p>
<p style="text-align:justify;">There is great value in well planned keywords. Although it doesn’t guarantee that your affiliate website will do well, it is an absolute certainty that without a proper keyword strategy, your website will fall by the wayside. The key to the best SEO is keyword optimization, which will take time to learn. Once mastered though, knowing how to use the right keywords will become a powerful tool in making the most out of your <a title="affiliate website" href="http://live247support.com/affiliate.php">affiliate website</a> and gaining the biggest profits.</p>
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